Fake Instagram account

I just found out that a fake Instagram has been trying to impersonate me. I asked for help from Support but the response that I got from them is very frustrating.

They have been pulling the Covid outbreak card not to assist me with my issue.

They generally have few people to tap, I guess haha, which is unbelievable and frustrating.
My account was disabled in December last year, I followed up in February this year and still got the same message.

that’s such a lame excuse considering it’s been two years since the pandemic started and this can be done at home, like work from home setup by their workers

That’s true I don’t know why Instagram is still using the COVID card excuse for a poor technical support.